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Payment Policy for EverAdNet

Parent Company: EverAdNet Solutions Limited
Registration No.: U74999UP2018PLC110705
Legal Entity Type: Private Limited Company

Last updated: October 27, 2025
Effective Date: November 1, 2025

1. Introduction and Overview

1.1 Policy Scope

This Payment Policy ("Policy") details the terms and conditions governing all financial transactions, advertiser billing, and publisher payouts related to EverAdNet, an offerwall aggregation platform ("EverAdNet," "Platform," or the "Service") owned and operated by EverAdNet Solutions Limited ("EverAdNet," "we," "us," or "our").

1.2 Relationship with Other Agreements

This Policy is incorporated by reference into and forms part of the Terms of Service and should be read in conjunction with our Acceptable Use Policy and Privacy Policy. In case of any conflict between this Policy and the Terms of Service, the Terms of Service shall prevail.

1.3 Platform Business Model Overview

EverAdNet operates as a free offerwall aggregation platform with two distinct user groups:

For Publishers & App Owners:

  • 100% Free to use - No subscription fees, setup fees, or hidden charges
  • Get PAID for traffic - Earn money when you send traffic to EverAdNet's direct advertisers
  • Access 25+ offerwall networks - Integrate multiple offerwalls through one SDK/API
  • Direct payment from third-party networks - When users complete offers from integrated third-party offerwalls, those networks pay you directly (EverAdNet is not involved in those transactions)
  • EverAdNet pays you - For traffic and conversions sent to EverAdNet's direct advertiser campaigns

For Advertisers:

  • Custom pricing - Rates negotiated individually based on your requirements
  • Pay for performance - CPA, CPI, CPL, or revenue share models
  • No platform fees - Pay only for actual conversions and traffic
  • Flexible payment terms - Prepaid or credit terms based on volume

1.4 Modifications to Policy

We reserve the right to modify this Policy at any time. Material modifications will be communicated to users at least thirty (30) days before implementation via email and/or prominent in-Platform notifications. Your continued use of EverAdNet after such notification constitutes acceptance of the modified Policy.

2. Publisher Payment Terms

2.1 No Fees - Completely Free Service

2.1.1 Publishers and app owners can use EverAdNet's platform completely free of charge.

2.1.2 There are:

  • No subscription fees
  • No setup fees
  • No monthly charges
  • No revenue sharing on third-party network earnings
  • No hidden costs
  • No minimum usage requirements

2.1.3 Publishers maintain all earnings from third-party offerwall networks integrated through EverAdNet.

2.2 Publisher Revenue Sources

2.2.1 Third-Party Offerwall Networks:

  • EverAdNet aggregates 25+ premium offerwall networks into one integration
  • When users complete offers from these third-party networks (e.g., Admob, Unity Ads, IronSource, AdColony, etc.), those networks track and pay publishers directly
  • EverAdNet is not a party to these transactions
  • EverAdNet does not collect or process payments between third-party networks and publishers
  • Payment terms, rates, and methods are governed by each respective network's policies
  • Publishers must register separately with each third-party network they wish to monetize
  • EverAdNet provides the aggregation technology to display all networks through one integration

2.2.2 EverAdNet Direct Advertiser Traffic:

  • Publishers earn revenue by sending traffic to campaigns from EverAdNet's direct advertisers
  • EverAdNet tracks, processes, and pays these earnings directly to publishers
  • Payments are based on completed conversions, validated traffic, and agreed-upon rates
  • All rates are displayed transparently in the publisher dashboard
  • This section of the policy governs these direct payments from EverAdNet

2.3 Publisher Payout Rates

2.3.1 Payout rates for EverAdNet direct advertiser campaigns are determined by:

  • Campaign type and advertiser offer
  • Geographic targeting (Tier 1, Tier 2, Tier 3 countries)
  • Traffic quality and conversion rates
  • Volume commitments
  • Historical performance

2.3.2 Current payout rates are displayed in real-time in the publisher dashboard for each available campaign.

2.3.3 Rates may vary between campaigns and are subject to change based on advertiser demand and market conditions.

2.3.4 Rate changes for active campaigns are communicated at least 7 days in advance via email and dashboard notification.

2.4 Minimum Payout Thresholds

2.4.1 Publishers must reach the following minimum balance to request a payout:

Standard Threshold:

  • $100 USD (or equivalent: ₹8,300 INR, €90 EUR, £80 GBP)

Reduced Threshold (Available after 3 successful payouts):

  • $50 USD (or equivalent: ₹4,150 INR, €45 EUR, £40 GBP)

Enterprise Publishers (Volume-based qualification):

  • $25 USD (or equivalent: ₹2,075 INR, €23 EUR, £20 GBP)
  • Available for publishers generating $5,000+ monthly revenue

2.4.2 Minimum thresholds may be adjusted with 30 days' notice to publishers.

2.5 Payout Schedule and Processing Times

2.5.1 Payout Request: Publishers can request payouts at any time once the minimum threshold is reached via the dashboard.

2.5.2 Payment Processing Schedule:

  • Payout requests are processed on NET 30 terms by default
  • Payment initiated 30 days after the end of the month in which the earnings were generated
  • Example: Earnings from January 1-31 can be requested for payout on February 1, and will be processed by March 2

2.5.3 Accelerated Payment (For Qualified Publishers):

  • NET 15 terms available for publishers with:
    • At least 6 months of history with EverAdNet
    • Consistent monthly earnings of $1,000+
    • Zero invalid traffic violations
    • Apply via publisher dashboard or contact [email protected]

2.5.4 Payment Method Processing Times (After payment is initiated):

  • Bank Wire Transfer: 5-7 business days
  • PayPal: 2-3 business days
  • Payoneer: 3-5 business days
  • Cryptocurrency (BTC, USDT): 24-48 hours
  • Direct Deposit (India - IMPS/NEFT/RTGS): 1-2 business days

2.6 Supported Payout Methods

2.6.1 Bank Wire Transfer:

  • Available worldwide
  • Minimum payout: $500 USD
  • Wire transfer fees may be deducted from payment (typically $15-$35 USD)
  • Requires complete banking details including SWIFT/BIC code
  • Processing time: 5-7 business days

2.6.2 PayPal:

  • Available in 200+ countries
  • Minimum payout: $100 USD
  • PayPal fees: $0 (absorbed by EverAdNet)
  • Requires verified PayPal account
  • Processing time: 2-3 business days

2.6.3 Payoneer:

  • Available worldwide
  • Minimum payout: $100 USD
  • Transfer fees: $0 (absorbed by EverAdNet)
  • Requires verified Payoneer account
  • Processing time: 3-5 business days

2.6.4 Cryptocurrency (Bitcoin, USDT):

  • Available for publishers with $1,000+ monthly earnings
  • Minimum payout: $250 USD
  • Network transaction fees apply (deducted from payment)
  • Requires verified wallet address
  • Processing time: 24-48 hours
  • Payments made in BTC or USDT equivalent at time of processing

2.6.5 Direct Bank Deposit (India Only):

  • Available via IMPS, NEFT, or RTGS
  • Minimum payout: ₹4,000 INR (approximately $50 USD)
  • No transfer fees
  • Requires Indian bank account with verified PAN card
  • Processing time: 1-2 business days

2.6.6 Wise (formerly TransferWise):

  • Available in 50+ countries
  • Minimum payout: $100 USD
  • Low currency conversion fees (displayed before confirming payout)
  • Requires verified Wise account
  • Processing time: 1-3 business days

2.6.7 Publishers must add and verify their payment method before requesting the first payout.

2.6.8 Payment method verification may require:

  • Bank account verification (micro-deposits or documentation)
  • Identity verification for amounts over $1,000 per month
  • Tax documentation (W-9, W-8BEN, PAN card, or local equivalent)

2.7 Payout Currency and Exchange Rates

2.7.1 All earnings are tracked and reported in USD in the publisher dashboard.

2.7.2 Available payout currencies:

  • USD (United States Dollar)
  • INR (Indian Rupee)
  • EUR (Euro)
  • GBP (British Pound)
  • CAD (Canadian Dollar)
  • AUD (Australian Dollar)

2.7.3 Currency conversion rates:

  • Determined at the time of payment processing
  • Based on mid-market rates from XE.com or similar recognized financial data providers
  • Rates locked at the time payment is initiated (not when requested)

2.7.4 Currency conversion fee: 1.5% applied to cover foreign exchange costs for non-USD payments.

2.8 Earnings Validation and Holds

2.8.1 All earnings are subject to validation before payout:

  • Conversion verification (typically 7-14 days after conversion)
  • Fraud and invalid traffic detection
  • Advertiser approval and confirmation
  • Compliance with campaign requirements

2.8.2 Validation Period: Earnings have a 7-day validation period before becoming available for payout request.

2.8.3 Reasons for Payment Holds:

  • Invalid traffic or fraudulent activity detected
  • Quality score below acceptable threshold
  • Advertiser disputes or chargebacks
  • Incomplete account verification
  • Terms of Service violations
  • Unusual traffic patterns requiring investigation

2.8.4 Hold Notification: Publishers are notified within 24 hours if earnings are placed on hold, with detailed explanation.

2.8.5 Hold Duration: Typically 30-90 days depending on investigation complexity. Validated earnings are released automatically once resolved.

2.8.6 Invalid Traffic Deductions: If invalid traffic is confirmed, corresponding earnings are deducted from account balance. Publishers may dispute invalid traffic determinations within 14 days.

2.9 Earnings Disputes and Discrepancies

2.9.1 If you notice discrepancies in your earnings tracking:

  • Document the issue with screenshots and transaction IDs
  • Submit dispute within 30 days of the transaction date
  • Contact [email protected] with complete details

2.9.2 Dispute Review Process:

  • Initial review within 3 business days
  • Complete investigation within 10 business days
  • Resolution notification via email
  • Approved adjustments credited within 5 business days

2.9.3 Common Discrepancy Causes:

  • Conversion validation pending
  • Reversed conversions (user refund, cancellation, fraud)
  • Traffic quality adjustments
  • Display currency vs. payout currency conversion
  • Third-party network earnings (not tracked by EverAdNet)

3. Advertiser Payment Terms

3.1 Custom Rate Negotiation

3.1.1 All advertiser pricing is customized and negotiated individually based on:

  • Campaign type (CPI, CPA, CPL, CPC, revenue share)
  • Target geographic regions
  • Expected traffic volume
  • Traffic quality requirements
  • Campaign duration and exclusivity
  • Industry vertical
  • Historical performance data

3.1.2 Advertisers should contact [email protected] to discuss campaign requirements and receive custom pricing quotes.

3.1.3 Pricing is provided via email quotation and finalized through an insertion order or campaign agreement.

3.1.4 Standard rate negotiation timeframe: 1-3 business days after initial inquiry.

3.2 Pricing Models

3.2.1 Cost Per Install (CPI):

  • Payment per verified app installation
  • Rates vary by platform (iOS/Android), geography, and app category
  • Typical range: $0.50 - $5.00 per install (actual rates negotiated)
  • Includes post-install validation period (typically 24-72 hours)

3.2.2 Cost Per Action (CPA):

  • Payment per specific completed action (registration, purchase, subscription, trial signup)
  • Rates based on action complexity and value
  • Typical range: $1.00 - $50.00 per action (actual rates negotiated)
  • Custom tracking and attribution windows available

3.2.3 Cost Per Lead (CPL):

  • Payment per qualified lead submission
  • Lead quality requirements defined in campaign setup
  • Typical range: $2.00 - $25.00 per lead (actual rates negotiated)
  • Lead verification and validation included

3.2.4 Revenue Share:

  • Percentage of revenue generated from referred users
  • Common in gaming, subscription services, and e-commerce
  • Typical range: 20% - 50% of revenue (actual rates negotiated)
  • Attribution period: 7-90 days depending on agreement
  • Transparent revenue tracking and reporting

3.2.5 Hybrid Models:

  • Combination of fixed CPA/CPI plus revenue share
  • Base payment for acquisition + ongoing revenue share
  • Custom structures based on advertiser goals

3.2.6 All pricing models include:

  • Real-time conversion tracking
  • Fraud detection and prevention
  • Detailed analytics and reporting
  • Campaign optimization support

3.3 Payment Terms and Methods

3.3.1 Available Payment Terms:

Prepaid (Standard for New Advertisers):

  • Minimum deposit: $500 USD
  • Funds added to account before campaign launch
  • Spending deducted in real-time as conversions occur
  • No credit approval required

NET 15 Terms:

  • Invoice sent bi-monthly (1st and 15th)
  • Payment due 15 days after invoice date
  • Available for advertisers with $5,000+ monthly spend
  • Credit approval required

NET 30 Terms:

  • Monthly invoicing on the 1st of the month
  • Payment due 30 days after invoice date
  • Available for advertisers with $10,000+ monthly spend
  • Credit approval and references required

NET 45 Terms:

  • Available for enterprise advertisers only
  • Monthly spend exceeding $25,000
  • Extensive credit approval process
  • Corporate references and financial documentation required

3.3.2 Credit Approval Requirements:

  • Completed credit application
  • Business registration and tax documentation
  • Trade references (minimum 3)
  • Financial statements (for NET 30 and NET 45)
  • Personal guarantee may be required

3.3.3 Late Payment Terms:

  • Late fee: 1.5% per month (18% annually) on overdue balances
  • Campaigns paused if payment is 10 days overdue
  • Account suspended if payment is 30 days overdue
  • Account referred to collections if payment is 60 days overdue
  • Legal action and credit bureau reporting for severe delinquency

3.4 Accepted Payment Methods

3.4.1 Credit/Debit Cards:

  • Visa, Mastercard, American Express
  • Prepaid deposits up to $10,000 per transaction
  • Recurring billing available for ongoing campaigns
  • 3D Secure authentication for transactions over $1,000

3.4.2 Bank Wire Transfer:

  • Available for all deposit amounts
  • Preferred for deposits over $5,000
  • International wires accepted
  • Wire transfer fees: Sender's responsibility
  • Processing time: 1-3 business days

3.4.3 ACH Transfer (US Only):

  • Available for deposits over $1,000
  • No transfer fees
  • Processing time: 2-3 business days
  • Requires bank account verification

3.4.4 PayPal:

  • Available for deposits up to $5,000
  • Instant processing
  • PayPal fees: 2.9% + $0.30 (advertiser pays)

3.4.5 Cryptocurrency (Bitcoin, USDT):

  • Available for deposits over $2,000
  • Processing time: 24 hours after blockchain confirmation
  • Exchange rate locked at time of invoice generation
  • Network fees: Advertiser's responsibility

3.4.6 Purchase Order:

  • Available for NET 30 and NET 45 accounts only
  • Must include valid PO number and authorized signature
  • PO requirements specified during credit approval
  • Send to: [email protected]

3.5 Invoicing and Billing

3.5.1 Invoice Generation:

  • Prepaid accounts: Invoice sent immediately upon payment
  • Credit accounts: Invoice sent per agreed schedule (bi-monthly or monthly)
  • Invoices emailed to billing contact on file
  • Available in dashboard under Billing History

3.5.2 Invoice Contents:

  • Invoice number and date
  • Billing period covered
  • Campaign details and breakdown
  • Quantity (installs, actions, leads, etc.)
  • Rate per unit
  • Total amount due
  • Payment terms and due date
  • Payment instructions
  • EverAdNet company details and tax ID

3.5.3 Tax Information:

  • Applicable taxes (GST, VAT, sales tax) calculated based on billing address
  • Tax exemption certificates accepted (must be provided before billing)
  • Tax documentation maintained for compliance

3.5.4 Custom Billing Requirements:

  • Enterprise advertisers may request custom invoice formats
  • Multiple billing entities/cost centers supported
  • PO number inclusion
  • Consolidated multi-account billing
  • Contact [email protected] for custom requirements

3.6 Campaign Spending and Budget Controls

3.6.1 Budget Management:

  • Set daily, weekly, or monthly budget caps
  • Real-time spending tracking in advertiser dashboard
  • Automatic campaign pause when budget reached
  • Budget alerts at 50%, 75%, and 90% thresholds
  • Budget can be increased or decreased at any time

3.6.2 Prepaid Account Balance:

  • Current balance displayed in dashboard
  • Low balance alerts when balance falls below $100 or 2 days of spending
  • Campaigns automatically pause at $0 balance
  • Auto-recharge option available (minimum $500)

3.6.3 Spending Reports:

  • Real-time conversion and spending data
  • Daily, weekly, and monthly summaries
  • Export to CSV, Excel, or PDF
  • Custom date range reporting
  • Performance metrics and ROI calculations

3.7 Billing Disputes and Adjustments

3.7.1 Dispute Process:

  • Submit disputes within 30 days of invoice date
  • Contact [email protected] with:
    • Invoice number and date
    • Specific items disputed
    • Supporting documentation
    • Reason for dispute

3.7.2 Investigation Timeline:

  • Acknowledgment within 1 business day
  • Initial review within 3 business days
  • Complete investigation within 10 business days
  • Resolution notification via email

3.7.3 Valid Dispute Reasons:

  • Conversion tracking errors
  • Duplicate charges
  • Conversions not meeting agreed quality criteria
  • Billing calculation errors
  • Rate discrepancies from agreed terms

3.7.4 Dispute Resolution:

  • Approved adjustments credited to account within 5 business days
  • Credit applied to next invoice or refunded if requested
  • Detailed explanation provided for denied disputes
  • Appeal process available if new evidence emerges

3.7.5 Payment Pending Dispute:

  • Undisputed portion must be paid by due date
  • Disputed amount may be withheld pending resolution
  • Late fees do not apply to disputed amounts under investigation
  • Campaigns continue for undisputed spending

3.8 Refund Policy for Advertisers

3.8.1 Eligible Refund Scenarios:

  • Prepaid funds not yet spent on campaigns
  • Verified conversion tracking errors by EverAdNet
  • Campaign delivery failure due to platform technical issues
  • Duplicate charges

3.8.2 Non-Refundable:

  • Campaigns that have launched and delivered conversions
  • Performance not meeting advertiser expectations (unless fraud is verified)
  • Change in business strategy or targeting
  • Self-reported campaign setup errors

3.8.3 Refund Request Process:

  • Submit request to [email protected] within 30 days
  • Include account details and reason
  • Provide supporting documentation
  • Review within 5 business days
  • Approved refunds processed within 10 business days

3.8.4 Refund Method:

  • Original payment method when possible
  • Account credit as alternative (no expiration)
  • Minimum refund amount: $50 USD

4. Payment Security and Fraud Prevention

4.1 Security Measures

4.1.1 All payment transactions are protected by:

  • TLS 1.3 encryption for all data transmission
  • PCI DSS Level 1 compliance for card processing
  • Tokenization of payment information
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing

4.1.2 EverAdNet does not store complete credit card numbers. All card processing is handled through certified payment processors (Stripe, PayPal, Razorpay).

4.2 Fraud Detection

4.2.1 Publisher Traffic Quality Monitoring:

  • Real-time invalid traffic detection
  • AI-powered fraud pattern recognition
  • Device fingerprinting and IP analysis
  • Click fraud and bot detection
  • Conversion verification and validation
  • Behavioral analysis and anomaly detection

4.2.2 Advertiser Payment Verification:

  • AVS (Address Verification Service) checks
  • CVV/CVC verification
  • 3D Secure authentication for high-value transactions
  • Payment velocity monitoring
  • Device and location verification
  • Corporate identity verification for credit accounts

4.3 Suspicious Activity Response

4.3.1 Suspicious activity may result in:

  • Temporary payment or payout hold (24-72 hours)
  • Request for additional verification documentation
  • Transaction rejection
  • Account review and potential suspension
  • Reporting to relevant authorities if illegal activity suspected

4.3.2 Users are notified immediately if suspicious activity is detected, with clear explanation and next steps.

4.4 Account Verification Requirements

4.4.1 Publisher Verification:

  • Email verification (required)
  • Phone number verification (required for payouts)
  • Identity verification (required for payouts over $500/month)
    • Government-issued ID
    • Proof of address (utility bill, bank statement)
  • Business verification for corporate accounts
    • Business registration documents
    • Tax ID / VAT number

4.4.2 Advertiser Verification:

  • Email and phone verification (required)
  • Identity verification for individual advertisers
  • Business verification for corporate advertisers
    • Business registration
    • Tax ID / EIN
    • Trade references
  • Website/app verification for campaigns
  • Additional verification for high-spend accounts ($10,000+)

5. Tax and Financial Compliance

5.1 Tax Responsibilities

5.1.1 Publisher Tax Obligations: Publishers are responsible for:

  • Reporting all earnings to appropriate tax authorities
  • Paying income tax on earnings from EverAdNet
  • Maintaining accurate records of payouts
  • Complying with local tax laws and regulations

5.1.2 Advertiser Tax Obligations: Advertisers are responsible for:

  • Determining tax deductibility of advertising expenses
  • Paying applicable sales tax, VAT, or GST
  • Providing valid tax exemption certificates if applicable
  • Maintaining records for tax and accounting purposes

5.1.3 EverAdNet's Tax Obligations: EverAdNet is responsible for:

  • Collecting applicable taxes on advertiser payments where required
  • Withholding taxes on publisher payments where required
  • Issuing appropriate tax documentation
  • Reporting to tax authorities as required by law

5.2 Tax Documentation and Reporting

5.2.1 US Publishers:

  • Must provide Form W-9 before receiving payouts
  • EverAdNet issues Form 1099-NEC for earnings over $600 USD per calendar year
  • Forms mailed by January 31st for previous tax year
  • Electronic copies available in publisher dashboard

5.2.2 Non-US Publishers:

  • Must provide Form W-8BEN or W-8BEN-E
  • Withholding tax may apply (0-30%) based on:
    • Country of residence
    • Tax treaty provisions
    • Type of income
  • Withholding tax deducted from payouts if applicable
  • Annual tax statement provided (Form 1042-S)

5.2.3 Indian Publishers:

  • Must provide PAN card details
  • TDS (Tax Deducted at Source) may apply per Indian Income Tax Act
  • TDS rates: 10% for most publishers (may vary based on income level)
  • TDS certificate (Form 16A) provided quarterly
  • Annual TDS statement available

5.2.4 EU Publishers:

  • Must provide VAT number if VAT-registered
  • Reverse charge mechanism may apply for B2B transactions
  • VAT not withheld if valid VAT number provided

5.3 Advertiser Tax Collection

5.3.1 Sales Tax / VAT / GST Collection: EverAdNet collects applicable taxes based on advertiser's billing location:

  • US advertisers: State sales tax where applicable
  • EU advertisers: VAT (standard rate per country)
  • India advertisers: GST (18% standard rate)
  • Other jurisdictions: As required by local law

5.3.2 Tax Exemptions:

  • Tax-exempt advertisers must provide valid exemption certificate
  • Exemption certificate must be on file before first transaction
  • Certificates reviewed annually for validity
  • Exemption applies only to eligible transactions

5.3.3 Tax Invoice:

  • Tax-compliant invoices issued for all transactions
  • Includes all required tax identification numbers
  • Separate line items for taxable amounts and tax charges

5.4 Financial Records and Reporting

5.4.1 EverAdNet maintains financial records in accordance with:

  • International Financial Reporting Standards (IFRS)
  • Indian Accounting Standards (Ind AS)
  • Generally Accepted Accounting Principles (GAAP)

5.4.2 Users can access:

  • Complete transaction history (minimum 36 months)
  • Downloadable financial statements
  • Tax documentation
  • Custom reports for accounting purposes

5.4.3 For records older than 36 months or custom financial documentation, contact [email protected] (5-10 business day turnaround).

6. Chargebacks and Payment Disputes

6.1 Dispute Resolution Process

6.1.1 Before Initiating a Chargeback:

  • Contact [email protected] or [email protected]
  • Most issues can be resolved within 3-5 business days
  • Provide transaction details and reason for concern
  • We will investigate and respond promptly

6.1.2 Direct Resolution Benefits:

  • Faster resolution than chargeback process
  • No account disruption
  • No administrative fees
  • Maintains good standing

6.2 Chargeback Consequences

6.2.1 For Advertisers:

  • Immediate account suspension
  • All active campaigns paused
  • $50 USD administrative fee for chargeback processing
  • Account balance frozen pending resolution
  • If chargeback is reversed:
    • Reinstatement fee: $100 USD
    • Future prepaid-only terms
  • Multiple chargebacks result in permanent account termination

6.2.2 For Publishers:

  • Account suspended if publisher initiates chargeback
  • All pending payouts frozen
  • If chargeback is for third-party network payment:
    • Dispute must be with that network directly
    • EverAdNet is not party to those transactions
  • Account reinstated once dispute resolved

6.3 Chargeback Defense Documentation

6.3.1 EverAdNet maintains comprehensive records for all transactions:

  • Detailed conversion tracking data
  • IP addresses and device information
  • Timestamps and user behavior logs
  • Campaign settings and targeting
  • Communication records
  • Signed agreements and terms acceptance
  • Proof of service delivery

6.3.2 Documentation retained for 24 months minimum and provided to financial institutions during chargeback disputes.

7. Service Credits and Compensation

7.1 Platform Downtime Compensation (Publishers)

7.1.1 If EverAdNet's tracking or platform experiences downtime exceeding our 99.9% uptime SLA:

Compensation Structure:

  • 99.0-99.9% uptime: 5% of average monthly earnings as account credit
  • 95.0-98.9% uptime: 15% of average monthly earnings as account credit
  • Below 95.0% uptime: 25% of average monthly earnings as account credit

7.1.2 Exclusions from SLA:

  • Scheduled maintenance (with 72 hours notice)
  • Third-party network outages
  • DDoS attacks or force majeure events
  • Issues caused by publisher's integration

7.1.3 Claim Process:

  • Submit claim to [email protected] within 30 days
  • Provide details of downtime experienced
  • Include screenshots or error logs if available
  • Review within 5 business days
  • Approved credits issued within 10 business days

7.2 Tracking Errors Compensation

7.2.1 If verified tracking errors result in lost conversions:

  • Publisher receives 110% of estimated lost earnings
  • Advertiser receives 110% credit on account
  • Full investigation report provided

7.3 Service Credits Terms

7.3.1 Service credits:

  • Applied as account balance
  • No expiration date
  • Cannot be withdrawn as cash
  • Applied to future earnings threshold or campaign spending

8. Contact Information

8.1 Payment and Billing Support

Publisher Payout Support:
[email protected]
Response time: Within 24 hours
For payout requests, payment method issues, and earnings inquiries

Publisher Earnings Disputes:
[email protected]
Response time: Within 48 hours
For conversion tracking issues, earnings discrepancies, and validation concerns

Advertiser Billing Support:
[email protected]
Response time: Within 12 hours
For invoices, payment processing, and billing inquiries

Sales and Custom Pricing:
[email protected]
Response time: Within 12 hours (business days)
For new advertisers, custom rate negotiations, and campaign setup

Finance Department:
[email protected]
Response time: Within 48 hours
For tax documentation, custom invoicing, wire transfer details, and financial records

SLA Credits and Service Issues:
[email protected]
Response time: Within 5 business days
For service level complaints and compensation claims

General Support:
[email protected]
Response time: Within 24 hours
For general platform questions and technical support

8.2 Phone Support

India (Primary):
[Phone number to be provided]
Monday-Friday: 9:00 AM - 6:00 PM IST
Available for all users

International (Enterprise only):
[Phone number to be provided]
Monday-Friday: 9:00 AM - 5:00 PM EST
For enterprise advertisers and high-volume publishers

8.3 Mailing Address

Registered Office:
EverAdNet Solutions Limited
H.NO 146, KOLHUI BAZAR, NAUTANWA
Maharajganj, Uttar Pradesh 273309
India

For Legal and Financial Correspondence:
Attention: Finance Department
EverAdNet Solutions Limited
[Complete registered office address as above]

8.4 Online Resources

9. Policy Acknowledgment

By using EverAdNet's services, you acknowledge that you have read, understood, and agree to abide by this Payment Policy.

Publishers acknowledge:

  • Understanding that EverAdNet is free to use with no subscription fees
  • Understanding payment terms for earnings from EverAdNet direct advertiser traffic
  • Understanding that third-party offerwall network payments are handled directly by those networks
  • Responsibility for accurate tax reporting and compliance
  • Agreement to provide required verification documentation

Advertisers acknowledge:

  • Understanding that all pricing is custom and negotiated via email
  • Agreement to payment terms specified in campaign agreements
  • Responsibility for timely payment per agreed terms
  • Understanding of applicable taxes and fees
  • Compliance with campaign quality and content requirements

This Payment Policy was last updated on October 27, 2025, and is effective as of November 1, 2025.

EverAdNet Solutions Limited reserves the right to modify this Policy at any time in accordance with Section 1.4 above. Continued use of the Service after modifications constitutes acceptance of the updated Policy.

Document Version: 3.0
Previous Version Date: May 1, 2025
Next Review Date: May 1, 2026

Summary of Key Points

For Publishers & App Owners:

✅ Completely FREE - No subscription, setup, or hidden fees
✅ GET PAID - Earn money for traffic sent to EverAdNet's direct advertisers
✅ $100 minimum payout threshold (lower for qualified publishers)
✅ NET 30 payment terms (NET 15 available for qualified publishers)
✅ Multiple payout methods - PayPal, Payoneer, Wire, Crypto, Bank Transfer
✅ Third-party networks pay you directly - EverAdNet not involved in those payments

For Advertisers:

✅ Custom negotiated rates - Contact [email protected]
✅ Multiple pricing models - CPI, CPA, CPL, Revenue Share
✅ Flexible payment terms - Prepaid, NET 15, NET 30, NET 45
✅ Real-time tracking - Full transparency and detailed reporting
✅ No platform fees - Pay only for conversions